Privacy Policy

HOABull is a service of Cheddify Inc. This policy covers hoabull.com, the HOABull app, Text HOABull and the HOABull assistant. Questions go to support@hoabull.com.

Your account: name, email, phone number, unit number, your role on the board, and your settings.

Your community's information: what you and your board put in HOABull, such as issues, notes, chat, documents, photos, contracts, events, pinned info and vendor details.

Texts and requests to the assistant: what you type, say or text to HOABull, and files you attach or text us.

Basic usage data: sign-in cookies, pages visited, and technical logs we need to run and secure the service.

To run HOABull for your community: show your board its information, send the emails and texts you asked for, answer you through the assistant, file what you confirm, send quote requests you ask for, give support, and keep the service secure. We do not sell your personal information, and we don't use it for advertising.

Your community: the people your board gives access to, according to their role, as shown in the app.

Companies that help us run HOABull, only to provide their service to us: Supabase (database and file storage), Vercel (hosting), Mailgun and Resend (email), Twilio (text messages) and Anthropic (the AI that powers the assistant, which processes what you send it in order to answer).

ThreeBids, also run by Cheddify Inc., when you ask for quotes: the request details you confirm, including your name, email, phone and the community's address.

When the law requires it, or to protect people or the service from harm.

If you use Text HOABull, we use your mobile number to recognize you and reply to your texts, and we keep a record of the texts for support and carrier compliance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from every category of sharing above and will not be shared with any third parties.

Reply STOP to any text to stop, or uncheck the box in Settings. See our texting terms.

When you use the microphone, speech is turned into text by your own browser or device (for example Apple or Google), under their privacy terms. HOABull receives only the text.

We keep your community's information while it uses HOABull. When a community leaves, we delete its information within 90 days of the request, except where the law requires us to keep something longer. Backups age out on their own schedule.

Information is encrypted in transit, files are stored privately, and access inside HOABull follows each person's role. No service can promise perfect security, and we tell affected communities promptly if something goes wrong.

You can see and correct your account details in Settings. To get a copy of your information, or to have it deleted, email support@hoabull.com. Your board may also ask us to remove information about you from the community's records.

HOABull is for adults who live in or help run a community. We don't knowingly collect information from children under 13.

If we change this policy in a way that matters, we'll update the date above and tell board members by email.

Cheddify Inc., support@hoabull.com.